Persona Jewelry:
Terms of Service
Effective Date: September 1, 2024
Last Updated: October 2024
Contact: info@personajewels.com
These Terms of Service (“Terms”) govern your use of the Persona Jewelry website, mobile applications, and services operated by Tempus Luxury LLC d/b/a Persona Jewelry (“we,” “us,” or “our”). By accessing or using our services, you agree to these Terms. If you do not agree, please discontinue use immediately.
- Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using the services, you confirm that you meet this age requirement.
- Privacy Policy
Our Privacy Policy, found [here], governs how we collect, use, and store your personal information. By agreeing to these Terms, you also consent to our Privacy Policy.
- Access License
Persona Jewelry grants you a limited, revocable, non-exclusive, non-transferable license to use the services for personal, non-commercial use. You may not resell or exploit any part of the services without our express written permission.
- Account Registration and Security
When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account, including your password, and for all activities under your account. Notify us immediately of any unauthorized access.
- Prohibited Uses
You agree not to use the services for unlawful activities, including:
- Using bots, scrapers, or other automated tools.
- Disrupting our infrastructure, overloading our servers, or performing denial-of-service attacks.
- Violating intellectual property rights, including Persona Jewelry’s copyrights, trademarks, and proprietary content.
- SMS and Messaging Policy
By providing your phone number, you consent to receiving SMS messages regarding your orders, promotions, and other updates. Message frequency varies, and message/data rates may apply. You can opt out of marketing SMS by texting “STOP” to the number provided. For assistance, text “HELP.” You agree that we are not liable for any delays in sending or receiving messages.
- Biometric Data Policy (BIPA Compliance)
For custom jewelry using fingerprints or other biometric identifiers, Persona Jewelry complies with the Illinois Biometric Information Privacy Act (BIPA) and other applicable biometric data laws. Before collecting any biometric information, we will:
- Inform you in writing about the collection and the purpose.
- Obtain your written consent.
- Store your biometric data securely and retain it only for the duration necessary to complete your order.
- Destroy the data within 30 days after fulfilling the order unless legally required to retain it longer.
You can withdraw consent at any time by contacting us at info@personajewels.com.
- Custom Orders and Engravings
Persona Jewelry offers customizations, including fingerprints, text engravings, and other personalization features. All custom orders are final sale unless there is a defect attributable to Persona Jewelry. Review your custom design carefully before finalizing your order.
- Returns and Refund Policy
Due to the customized nature of our products, all sales are final. However, we accept returns for incorrect orders or products damaged during shipping. In the case of a defect, you must contact customer service within 48 hours of receiving your product to arrange for a replacement.
- Warranty
Persona Jewelry offers a limited one-year warranty on all products against defects in materials or workmanship. Items subjected to improper care, misuse, or external damage (e.g., discoloration, scratches, or worn plating) are not covered under this warranty.
- Ownership and Intellectual Property
All content on the Site and services, including text, graphics, logos, images, designs, and software, is owned or licensed by Persona Jewelry and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any part of the services without our express written consent.
- Submissions and User-Generated Content
If you submit content (including reviews, photos, or comments) to Persona Jewelry, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute your content for any purpose.
- Third-Party Links
The services may include links to third-party websites. Persona Jewelry does not control or endorse these third-party sites and is not responsible for their content or practices.
- Pricing, Taxes, and Payment
All prices are displayed in USD and are exclusive of applicable taxes. You are responsible for any local taxes, customs duties, or additional fees imposed by your jurisdiction. Payments are processed securely, and we retain the right to cancel orders suspected of fraud.
- Limitation of Liability
Persona Jewelry is not liable for any indirect, incidental, punitive, or consequential damages, including lost profits or data. Our total liability to you shall not exceed the amount paid by you for the product or service in question.
- Indemnification
You agree to indemnify and hold Persona Jewelry harmless from any claims, damages, liabilities, and expenses arising out of your violation of these Terms.
- Dispute Resolution
Any disputes arising under these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Los Angeles, CA. Arbitration may apply in certain disputes as outlined in the Dispute Resolution section of our Privacy Policy.
- Modification of Terms
We may update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the services constitutes acceptance of the modified Terms.
- Contact Information
For any questions regarding these Terms, please contact us at info@personajewels.com.